Questions and Answers
1. What are your hours
of operation?
Typically we operate from
8am - 6pm / Monday thru Saturday. We will make an occasional
pick up on Sunday if there is no other option available for
the customer.
2. How Much Does It Cost?
The service is free to
all residents within Tishomingo County in Mississippi. There
is a $15 gas charge to customers outside of Tishomingo County
within a 30 mile radius. A $25 Gas Charge will apply to customers
over 30 miles from Iuka. Any fees are required to be paid before
we load the truck and are non-refundable. Cash only. No checks
will be accepted.
3. Do I have to sign my
life away for this free service?
We will have one document
that will need to be signed by the customer. It is a release
statement authorizing us to take the items that you are asking
us to haul away. This is just a safety precaution for both the
customer and us. One simple form and all we need is a date and
signature.
4. Do I need to be home
for you to pick up items?
Yes. The customer must
be home at the time we arrive to pick up the items. This protects
us from anyone thinking we are committing theft.
5. Are there any items
that you will NOT take?
Yes. At this time, we just
have one small truck to haul things in so we are unable to take
large items such as large furniture, riding lawn mowers, etc.
In the future, we plan to have a trailer and we will be able
to offer to take larger items at that time. We also are not
a garbage hauling service. So please do not have regular city
trash ready for us to pick up. We reserve the right to refuse
to take any item. Since this is a Christian service, we also
will not take things such as pornography items, etc. We reserve
the right to inspect boxes/bags on location before hauling if
we feel it is necessary.
6. Why do you offer this
service?
I believe that one person's junk is another
person's treasure. Often times people have things they just
want to get rid of but don't have the time to haul them away,
drop them off at thrift stores, etc. Many people who have yard
sales would rather not have to pack all their items back up
again and store them. Some people just need to downsize their
households but need someone to do something with the boxes once
they have decluttered. We offer the haul away service for those
individuals as a way of helping them.
7. What happens to my stuff
once you pick it up?
Since the service is free to most customers,
we reserve the right to do several things with the items once
they have been given to us to haul away. Some of the items are
recycled. Some of them are donated. Some of the items are resold
at auctions, online, etc. That is how we get reimbursed for
the free hauling. It's a win-win situation for both us and the
customer.
8. Do I need to
box the items up?
Yes. We do ask that you box or bag the
items for us before we pick them up. Understandably there will
be some items that are too big or odd shaped to go into boxes.
But all small items need to be boxed or bagged. We are not able
to supply boxes for the customer so it will need to be their
responsibility. If we arrive at a location and items are not
boxed/bagged, we reserve the right to refuse the pick up.
9. How do we contact
you?
You can call 662-423-5385 and ask for
Mark anytime during business hours. Or you can email us using
the email link on this page.
10. Are you a Home
Cleaning Maid Service?
No. We do not offer home cleaning or maid
service. We are just a hauling service but we will be glad to
share any tips we have that might help you declutter your home.